Telehealth provider financial model, built free.
A three-statement Excel model for a telehealth and digital health provider, built from your own figures and checked to balance.
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We use generative AI in parts of our process, so mistakes can occur. Every model should be checked by a person before it is relied on. Read more
Delivers consultations, prescriptions and care programs online (general practice, mental health, weight loss, sexual health) through pay-per-consult fees, memberships or employer and insurer contracts, often with medication fulfilment.
In short
- 01
Three linked statements
Income statement, balance sheet and cash flow, linked in every period.
- 02
Valued two ways
Discounted cash flow and trading multiples, side by side.
- 03
Monthly to annual
Monthly, quarterly, half-yearly or annual periods, for up to 30 years.
- 04
Checked every period
A Checks sheet shows the balance sheet balances and the cash reconciles.
The sample, as Excel draws it.
Built by the same system and checks as yours, on illustrative figures: every sheet as Excel draws it, or live.
Illustrative figures: the sample describes no real business. The live preview shows values; your model’s Excel file has every formula.
How the model works for a telehealth provider.
- How it earns revenue3 formulasClinic revenue · All clinicsClosing patientsOpening patientsNew patient startsPatient lossesClinic revenue · All clinicsClinic revenueIn-centre dialysis revenueHome dialysis revenueClinic revenue · All clinicsTreatments (home weeks counted as weekly treatments)In-centre treatmentsHome dialysis patient weeksIn-centre treatments per patient per week
- What drives its costs3 formulasPractitioner and clinic direct costs · All clinicsPractitioner and clinic direct costsPayments to contractor practitionersSupport staff costsConsumablesCost of revenue · All product plansCost of revenueHosting and infrastructureCustomer support and successFixed platform and support overheadNew customers and sales and marketing · All product plansSales and marketingCustomer acquisition spend (new logos)Account management and renewals
- How it is funded1 formulaEquity raisingEquity raisedDistributions reinvested under the DRPOther equity raised (net of costs)Equity from an offer, milestone funding, conversions and creditor shares
- How profit becomes cash3 formulasBillings and deferred revenue · All product plansClosing deferred revenueClosing ARRfrom recurring revenue and ARRShare of ARR billed in advanceBilling term invoiced in advanceBillings and deferred revenue · All product plansBillingsSubscription revenue (recurring revenue and arr)from recurring revenue and arrClosing deferred revenueOpening deferred revenueWorking capitalTrade receivablesRevenuefrom statementsDebtor daysDays in period
20 parts, each one tested.
Every part is a tested building block with its own checks: yours is put together from the ones your business needs.
- CPI forecastConsensus curve with long-run anchor
- Operating expensesHeadcount build by function
- Working capitalFull working capital
- Income taxCorporate rate with tax losses
- Equity raisingDistribution reinvestment plan
- Discounted cash flow valuationDCF on free cash flow to the firm
- Multiples valuationEV / EBITDA multiple
- Medical indemnity and professional liabilityInsurance premium per exposure unitInsurance and self-insured claims for medical malpractice and professional liability.
- Key-metric summaryLast-twelve-month and run-rate metrics
- Case selectionStackable stress toggles
- Burn and runwayRunway to the forecast cash-out date
- Unit economicsLTV, CAC and payback from averages
- R&D and capitalised developmentGross R&D × capitalisation rate
- Clinic revenueDialysis patients × treatments × rateConsultation, procedure and product revenue earned by a practice from Medicare or insurer benefits and patient fees.
- Practitioner and clinic direct costsContractor share of billingsPractitioner remuneration, clinical support staff and consumables at each practice.
- New customers and sales and marketingNew customers per period × CAC
- Customer base and churnConstant churn rate
- Recurring revenue and ARRARR bridge on ARPA with price increases and net expansion
- Billings and deferred revenueBilled in advance (billing mix) with deferred revenue
- Cost of revenueCost per customer plus fixed platform cost
The numbers it tracks.
- 01consults
- 02subscribers
- 03revenue per subscriber
- 04clinician cost per consult
- 05CAC
- 06LTV to CAC
- 07contribution margin
What it is used for.
- Startup and venture fundingGuide · Startup financial model
- Equity capital raisingGuide · Startup financial model
- Operating forecastGuide · Financial projections
- ValuationGuide · DCF valuation model
- Scenarios and sensitivities
More in clinics and practices.
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- Pharmacy financial model
- Primary health network financial model
Looking for a telehealth provider financial model template? Ours arrives built for your business, with your figures in it.
Running a small business? Read what goes into a small business financial model.
See a finished model, sheet by sheetThe sample is built on illustrative figures and describes no real business. Models are calculations prepared from the information you provide. They are not financial advice and must be independently verified. See our terms.